Delete directly in the app
- Open CDL Pro Hub while connected to the internet.
- Open the More menu and choose Privacy, terms & support.
- Select Delete account and all data.
- Type DELETE and confirm.
The request deletes your anonymous Firebase account, synchronized settings, study progress, review events, purchase claims and entitlement data, plus locally stored study activity on that device. The action cannot be undone and does not itself create a refund.
If you cannot access the app
Email info@usprohub.com with the subject CDL Pro Hub data deletion request. Explain that you cannot use the in-app deletion control. We will reply with reasonable verification steps. Do not send your password, full payment-card details, or purchase token by email.
Verified requests are normally completed within 30 days, unless additional time or retention is required by law, security, fraud-prevention, dispute, or store-processing obligations.
What may remain elsewhere
Google Play, Apple, payment processors, advertising providers, and infrastructure providers may retain transaction, fraud-prevention, security, consent, or system records under their own policies and legal obligations. Deleting your CDL Pro Hub account does not cancel a store transaction or automatically issue a refund.
Delete only selected local data
You can clear the app’s local storage using your device settings or uninstall the app. This removes local information from that device but may not delete synchronized cloud data. Use the in-app account deletion action or the support pathway above to request deletion of synchronized data.